Course curriculum

    1. Introductions to POS Chapter

    2. POS

    3. POS Quiz

    4. How to Download ZMA

    5. How to Log in and Change Password

    6. How to access Zenoti University

    7. How to Refresh ZMA

    8. How to check client details and room assignment

    9. How to see Intake Form

    10. How to see session details

    11. How to Check SOAP

    12. How to See Appointment Notes

    13. How to add an add on

    14. How to Self Check Out

    15. How to See Client Points

    16. How to Book Appointment on ZMA

    17. Tips

    18. How to Access Payroll Report

    19. FAQ

    1. Lesson 1: Importance of Policy Awareness

    2. Lesson 2: What to Do When Your First Appointment Is Still Open (No One Has Booked Yet)

    3. The Cancellation Policy

    4. Cancellation Policy Quiz

    1. Employee Benefits

    2. Employee Benefits Quiz

    3. 15-Minute Grace Period, Jump Rooms.

    4. Grace Period Quiz

    1. What to do when client late

    2. Policy and Guideline: Managing Open Schedule Time Leaving Early

    3. contact info

    4. Policy and Guidelines: Handling Early or Late Arrivals

    5. Lesson 1: Steps to Implement Policies

    6. Requirements for Time Off

    7. Lesson 1: Impact of Following Policies

    8. music and speaker system

    9. Request not to work on Particular Clients

    1. What are they?

    2. Our Culture

About this course

  • Free
  • 38 lessons
  • 0.5 hours of video content

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